Privacy Policy

At GB Media & Events Ltd. (“GBME”), we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information.

Some of the key points of GBME’s privacy statement are:

  • We don’t ask you for personal information unless we truly need it.
  • People who’ve registered for our events will receive email communications about the event and other relevant events from the GB Media & Events, such as your electronic entry ticket, workshop confirmations and important announcements. On the rare occasion we may share your details with our main sponsors and partners who may contact you, you have the option to unsubscribe from any of these email communications at any time. We also reserve our right to use your data to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • We do make it easy for you to manage your information, you can change your communication preferences at any time.

Below is our privacy policy which incorporates these goals.

GBME operates several websites including industry40summit.com, industry4o.news, and gbmediaevents.com. It is our policy to respect your privacy regarding any information we may collect while operating our websites.

Please read it carefully to understand how your personal information will be treated.

We will be the “controller” of the personal information which you provide to us or which we collect from you.

PERSONAL INFORMATION THAT WE COLLECT

We may collect the domain name, IP address and e-mail address (where possible) of visitors to the Site, the e-mail address of those who communicate with us via e-mail, aggregate information on what pages visitors access or visit, user-specific information on what pages visitors access or visit and information volunteered by visitors, such as survey information and/or Site registrations.

When you register yourself or purchase a product/service on the Site, we may ask for your name, e-mail address, company name, address, postcode, phone number, job title, industry and other personal data (together with your credit card details when you purchase any products/services from us). We may also ask for the contact details of other individuals within your organisation, such as your approving manager or booking contact. If you are asked to provide details about other people, please ensure that these individuals are happy for their details to be given to us and used for the purposes set out in this privacy policy (which may include using their details for marketing purposes).

In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your professional interests, experience with our products/services and more detailed contact preferences.

Where you provide us with any sensitive personal information (such as dietary or disability information) in connection with a booking for an event, we will only use this information in connection with the relevant event to serve your particular needs. We do not retain this information in our database.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information as follows:

  • to maintain our relationship with you whilst you are a customer;
  • to process orders and provide agreed goods and services to you;
  • for invoicing, processing payments, account set up and maintenance;
  • to communicate with you, including to respond to information requests /enquiries submitted and/or to obtain your feedback on our products and services;
  • for record keeping, statistical analysis and internal reporting and research purposes;
  • to ensure data security and to provide you with access to secure areas of our Websites;
  • to notify you about changes to our products and services;
  • to decide on and notify you about price changes;
  • to monitor the quality of our products and services;
  • for logistical purposes, including to plan and log delivery routes;
  • to investigate any complaint you make;
  • to provide evidence in any dispute or anticipated dispute between you and us;
  • to customise various aspects of our Websites to improve your experience;
  • to pre-complete online forms on our Websites. For example, if you have provided an address when using one service, the Websites computers may automatically fill in that information on an order form for another service;
  • as we may otherwise consider necessary to support the operation of our Websites

Marketing

We may send you direct marketing in relation to our own products and services by phone and post, as long as this is in line with any marketing preferences that you have provided to us.

We will only send you direct marketing in relation to our own products and services by email or SMS:

  • where you have consented to this; or
  • where you have not objected to this, and we are marketing similar products and services to those which were the subject of a previous sale or negotiations of a sale to you.

Your agreement to the use of your personal information for direct marketing purposes is optional and if you choose not to consent, your visit to and use of our Websites will not be affected.

You can choose to opt out of receiving direct marketing information from us at any time, through the ‘Unsubscribe’ link at the bottom of any GBME email you receive, or by contacting the GBME Marketing Department:

  • by mail – Marketing Department, GB Media & Events, The Wilton Centre, Redcar TS10 4RT, UK
  • by email – dpo@gbmediaevents.com
  • by telephone – 01642 438225
  • by filling in the enquiry form on our websites.

Events

When you are at one of our events you may be issued with a badge to gain entry. If your badge has a bar code and you allow exhibitors to scan the badge, they will receive your contact details. If you do not want to give your contact details to an exhibitor, then do not allow them to scan your badge at the event.

You understand that by choosing to allow your badge to be scanned by an exhibitor or sponsor, you are providing to those third parties the information you submitted when registering for the event. You consent to this information being given to those third parties so that they may contact you in future about their products and services. Data about who has scanned your badge may be used by the organiser of this event (GBME) for analytical purposes.

Website

Like most website operators, GBME collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how GB Media & Events Ltd. visitors use its websites. From time to time, GBME may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Google

We use Google for a variety of marketing services, including the Google Customer Match service which matches your email address as provided to us, with information held in your Google account (if you have one) in order to enable Google to show you adverts for our products and services when you are searching on Google, using Google’s search network, shopping function, on YouTube or on Gmail.

Other marketing services of Google’s we use include: Google Search which places our adverts within search results; Google Display Network which makes available to us advert space on third party websites; and Google Remarketing which places BOC adverts on third party websites following a user having visited a BOC website. These services use cookies (and in some instances information held in your Google account, if you have one) in order to build profiles about you, for the purposes of providing you with personalised adverts. See COOKIES section <anchor down to cookies section> below for further details on cookies.

You can find out more about how your personal information may be used in connection with Google’s advertising functions and options for opting out here: https://www.google.co.uk/intl/en/policies/technologies/ads/.

If you object to profiling made in relation to you or would like more information about the personal information which has been used to create a profile, you may contact us at: dpo@gbmediaevents.com or by calling 01642 438225.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

GBME discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that

  • need to know that information in order to process it on GBME’s behalf or to provide services available at GBME’s websites, and
  • that have agreed not to disclose it to others.

 

Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using GBME’s websites, you consent to the transfer of such information to them. GBME will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, GBME discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when GBME believes in good faith that disclosure is reasonably necessary to protect the property or rights of GBME, third parties or the public at large. If you are a registered user of an GBME website and have supplied your email address, GBME may send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with GBME and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. GBME takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

GBME may from time to time contact you about this product and other relevant GBME products and services. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS by GBME.

LEGAL BASIS FOR PROCESSING

In terms of the legal bases we rely on to process your personal information, these are as follows:

  • where you have provided your consent: for direct marketing communications in respect of our own products and services, including in respect of marketing communications sent by electronic means (e.g. email and SMS);
  • for the performance of a contract with you (such as a contract for the provision of good and services) or to take steps at your request prior to entering into this contract;
  • to comply with legal obligations, including in relation to health and safety and environmental legislation, performing anti- money laundering, terrorism prevention and sanctions screening checks, complaints and investigations or litigation;
  • to protect your vital interests or the vital interests of another person, e.g. where you or they are seriously injured or ill, or
  • for our legitimate interests in:
    • management of your account (including processing payments) and our relationship with you, and communicating with you;
    • operating our Websites;
    • sending direct marketing in respect of our own products and services where you have not provided your consent and the marketing communication is sent by non-electronic means (e.g. post or telephone); processing orders and supplying our products and services; and
    • our internal business purposes which may include processing for the purposes of: record keeping, research, reporting and statistics, data security, to ensure the quality of our products and services, investigating and responding to queries and complaints, obtaining credit references and credit checks, providing payment performance data to credit reference agencies, changing our pricing, debt collection, fraud detection and prevention, risk management, recruitment and training of our personnel, and protecting our rights, property and safety (and that of others).

You can object to processing carried out on the basis of our legitimate interests at any time by emailing dpo@gbmediaevents.com. See also “Your Rights – The right to object”.

HOW WE SHARE YOUR PERSONAL INFORMATION

When we use your personal information for the purposes specified above, we may also share it with:

  • third party provider(s) who provide the following types of services to us: marketing, market research, warehousing and logistics, software and customer relationship management;
  • third party providers in order for us to process payments that are due to us, in doing so we provide bank card details to such providers;
  • third party service providers and agents we appoint as our sales agents or to perform services on our behalf, who are provided with access to certain GBME customer account details in order to process sales or provide services on our behalf:
  • third party advertising partners, such as Google in order for them to assist us in providing you with targeted adverts (as explained above);
  • our accountants, auditors, lawyers or similar advisers when we ask them to provide us with professional advice;
  • emergency services in the event that we need to report accidents or incidents or request emergency assistance;
  • any Government Department, public body or other third party where we believe in good faith that the law requires this; in the interests of public health and safety; or in order to protect the rights, property, or safety of GBME, its employees or others;
  • investors and other relevant third parties in the event of an actual or potential sale or other corporate transaction related to GB Media & Events Limited;
  • any other third parties, if authorised by you to do so.

We ensure that, where your personal information is transferred to any country outside the European Economic Area this is done using “model clauses” (standard contractual clauses which have been approved by the European Commission as providing adequate safeguards to enable personal data to be transferred outside the European Economic Area) or other specific legally-approved safeguards. You can request further details and/or a copy of the relevant safeguards here: dpo@gbmediaevents.com or by calling 01642 438225.

The performance of services by our third party service provider(s) may be subject to a separate privacy statement provided to you by the relevant third party. You should read any such statement carefully.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for no longer than is necessary for the purposes for which the personal information is collected. When determining the relevant retention periods, we will take into account factors including:

  • legal obligation(s) under applicable law to retain data for a certain period of time;
  • statute of limitations under applicable law(s);
  • (potential) disputes, and
  • guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information once this is no longer needed.

COOKIES

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. GBME may uses cookies to help GBME identify and track visitors, their usage of GBME website, and their website access preferences. GBME visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using GBME’s websites, with the drawback that certain features of GBME’s websites may not function properly without the aid of cookies. Where GBME is attempting to set a cookie, we will explicitly tell you. This site uses the following cookies:

( __utma – Google Analytics)

( __utmb – Google Analytics)

( __utmc – Google Analytics)

( __utmz – Google Analytics)

 

ADS

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by GBME and does not cover the use of cookies by any advertisers.

LINKS TO THIRD PARTY WEBSITES

Our Websites contain links to other Internet websites. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites‘ use of any personal information. Nevertheless, in the event you encounter any third party associated with our Websites (or who claims association with our Websites) who you feel is improperly collecting or using information about you, please contact dpo@gbmediaevents.com; we will be happy to forward your message to the third party.

If and when we sponsor promotions, or third parties sponsor promotions in conjunction with our Websites, either we or the third party will post relevant privacy information in the official rules and/or registration area for the promotion. That privacy information, to the extent (if any) it conflicts with this Privacy Policy, will govern that particular promotion.

SECURITY

We use reasonable security methods to protect the personal information that we process, including Internet standard encryption technology (“SSL“ or “Secure Socket Layer“ technology) to encode personal information that you send to us through our Websites. SSL works by using a private key to encrypt data that is transferred over the SSL connection. To check that you are in a secure area of the Website before sending personal information to us, please look to the left of your address bar of your website browser and check that it displays an image of a closed padlock or an unbroken key.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed to be secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer to us over the Internet.

YOUR RIGHTS

The following section explains your rights. The various rights are not absolute and each is subject to certain exceptions or qualifications.

We will grant your request only to the extent that it follows from our assessment of your request that we are allowed and required to do so under data protection laws. Nothing in this Privacy Statement is intended to provide you with rights beyond or in addition to your rights as a data subject under data protection laws.

  1. The right to be informed – You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information and your rights. This is why we’re providing you with the information in this Privacy Policy.
  2. The right of access – You have the right to obtain a copy of your personal information (if we’re processing it), and other certain information (similar to that provided in this Privacy Policy) about how it is used. This is so you’re aware and can check that we’re using your personal information in accordance with data protection law. We can refuse to provide information where to do so may reveal personal information about another person or would otherwise negatively impact another person‘s rights.
  3. The right to rectification – You can ask us to take reasonable measures to correct your personal information if it’s inaccurate or incomplete. E.g. if we have the wrong name for you.
  4. The right to erasure – This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where we need to use the information in defence of a legal claim.
  5. The right to restrict processing – You have rights to ‘block’ or suppress further use of your personal information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your personal information, but may not use it further. We keep lists of people who have asked for further use of their personal information to be ‘blocked’ to make sure the restriction is respected in future.
  6. The right to data portability – You have rights to obtain and reuse certain personal information for your own purposes across different organisations. This enables you to move, copy or transfer your personal information easily between our IT systems and theirs (or directly to yourself) safely and securely, without affecting its usability. This only applies to your personal information that you have provided to us that we are processing with your consent or to perform a contract which you are a party to (such as pay and compensation services), which is being processed by automated means.
  7. The right to object – You have the right to object to certain types of processing, on grounds relating to your particular situation, at any time insofar as that processing takes place for the purposes of legitimate interests pursued by GBME or by a third party. We will be allowed to continue to process the personal information if we can demonstrate “compelling legitimate grounds for the processing which override [your] interests, rights and freedoms” or we need this for the establishment, exercise or defence of legal claims.
  8. Rights in relation to automated decision making and profiling – You have the right not to be subject to a decision based solely on automated processing (including profiling), which significantly affects you, subject to some exceptions. Where this is the case, you have the right to obtain human intervention, voice your concerns and to have the decision reviewed.

PRIVACY POLICY UPDATES

Although most changes are likely to be minor, GBME may change its Privacy Policy from time to time, and in GBME’s sole discretion. GBME encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

CONTACT US

For further information regarding these rights, about this Privacy Policy generally or to make a complaint please contact our Data Protection Officer at dpo@gbmediaevents.com or call us on 01642 438225.

Please provide as much information as possible to help us identify the information you are requesting, the action you are wanting us to take and why you believe this action should be taken.

Before assessing your request, we may request additional information in order to identify you. If you do not provide the requested information and, as a result we are not in a position to identify you, we may refuse to action your request.

We will generally respond to your request within one month of receipt of your request. We can extend this period by an additional two months if this is necessary taking into account the complexity and number of requests that you have submitted.

We will not charge you for such communications or actions we take, unless:

you request additional copies of your personal data undergoing processing, in which case we may charge for our reasonable administrative costs, or

you submit manifestly unfounded or excessive requests, in particular because of their repetitive character, in which case we may either: (a) charge for our reasonable administrative costs; or (b) refuse to act on the request.

If after contacting GBME you are still unhappy you may also complain to the Information Commissioner Office, all contact details are available on the Information Commissioner‘s website: https://ico.org.uk.